Our approach to privacy
About your personal information
Collecting your information through our website
Accessing your personal information
Additional information about our financial services
The Peak Partnership respects your privacy. We have developed our own guidelines in relation to privacy and protection of our clients’ personal information. These guidelines embody the National Privacy Principles (NPP) in the Privacy Act 1988 (Cth).
The Peak Partnership Chartered Accountants, incorporating it’s subsidiary and related entities (“The Peak Partnership”, “we”, “us”, “our”), is required to collect and use certain personal information about you in order for us to carry out our responsibilities to administer your financial affairs as instructed by you. It may also be necessary for us to disclose certain personal information about you to the following types of organisations:
Whenever you request us to perform work on your behalf, you authorise The Peak Partnership to share your personal information within our subsidiary and related entities, as well as disclosing your personal information to those types of organisations referred to above. We will use and disclose your personal information only for the purposes of processing your instructions and managing your financial affairs or as required by law and/or regulatory requirements.
If we collect sensitive information (as defined in the Privacy Act) it will usually be for the purposes of providing our taxation or business services and, if the law requires us to, we will seek your consent to collect it.
The Peak Partnership is also bound by professional obligations of confidentiality and legal professional privilege. We will continue to treat and protect information we receive (including any personal information) in accordance with these obligations.
In handling your personal information, we comply with the Privacy Act 1988 (Cth) and the National Privacy Principles (NPP).
We generally only collect personal information from our website when it is provided voluntarily – for example, when you fill in a form to subscribe to our publications, register to attend a seminar or ask us a question.
When you visit our website or download information from it, our Internet Service Provider (ISP) makes a record of your visit and records the following information:
Our ISP also collects information such as the pages our users access, the documents they download, links from other sites they follow to reach our site, and the types of browser they use. However, this information is anonymous and is only used for statistical and website development purposes.
We will take all reasonable care to protect your personal information from misuse or loss and from unauthorised access, alteration and disclosure. We use a variety of physical and electronic security measures including restricting physical access to our offices, firewalls and secure databases to keep your personal information secure.
The Internet is not a secure environment. If you use the Internet to send us any information, including your email address, it is sent at your own risk.
You are able to gain access to your personal information held by us. To arrange access your personal information, you should contact our office in writing, by telephone, facsimile or email. We will use our best endeavours to maintain current and accurate personal information about you and correct any errors as they arise, including notification to any third parties to whom we have disclosed your personal information. You agree to advise us in writing of any changes to your personal information within a reasonable time.
We may deny your request to access your personal information in some circumstances. If we do so, we will tell you why.
If you think that any personal information we hold about you is inaccurate, please contact us at email@example.com or phone +61 7 3360 9888 and we will take reasonable steps to ensure that it is corrected.
In addition to the administrative and regulatory requirements of maintaining your personal information, we may also use the information collected to notify you from time to time of general financial matters and/or related financial services provided by The Peak Partnership (including our subsidiary and related entities), as well as services offered by other professional organisations with which we have formal business relationships.
If you receive this type of information, you have the right to request The Peak Partnership to cease providing information about general financial matters and/or related financial services at any time, by phoning us on 07 3360 9888; faxing 07 3422 0999; emailing us at firstname.lastname@example.org or clicking unsubscribe on any email communications.
If you would like more information concerning how we handle your personal information or our approach to privacy, please contact our office during business hours.
The Peak Partnership
17-19 Mt Gravatt-Capalaba Road
Upper Mt Gravatt Qld 4122
PO Box 6048
Upper Mt Gravatt Qld 4122
The Peak Partnership Pty Ltd
ABN 24 064 723 550
The information contained in this website is for general guidance on matters of interest only. The application and impact of laws can vary widely based on the specific facts involved. Given the changing nature of laws, rules and regulations, and the inherent hazards of electronic communication, there may be delays, omissions or inaccuracies in information contained in this website. Accordingly, the information on this website is provided with the understanding that the authors and publishers are not herein engaged in rendering legal, accounting, taxation, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, taxation, legal or other competent advisers. Before making any decision or taking any action, you should consult a professional advisor from The Peak Partnership.
While we have made every attempt to ensure that the information contained in this website has been obtained from reliable sources, The Peak Partnership is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this website is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will The Peak Partnership, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this website or for any consequential, special or similar damages, even if advised of the possibility of such damages.
Certain links in this website connect to other websites maintained by third parties over whom The Peak Partnership has no control. The Peak Partnership makes no representations as to the accuracy or any other aspect of information contained in other websites.