ADVICE. CLARITY. DIRECTION.
CLIENT SECURE PORTAL TERMS & CONDITIONS OF USE
GeneralUser RegistrationYour Access Rights and ObligationsAuthorisation and ResponsibilityWarrantiesDisclaimersSeverabilityMore InformationGENERAL
These Terms and Conditions of Use ('terms and conditions') relate to the use of The Peak Partnership’s electronic client secure portal. This client secure portal is the property of The Peak Partnership (Peak Partnership Pty Ltd ABN 24 064 723 550) and is made available to clients of The Peak Partnership through The Peak Partnership’s website (website) at www.peakpartnership.com.au.
Access to this client secure portal is given to clients under registration and approval by an authorised employee of The Peak Partnership only.
Registering to use our client secure portal automatically indicates your acceptance of these terms and conditions.
The client secure portal forms part of The Peak Partnership website. By accessing this client secure portal, you agree to be bound by any terms and conditions of our website that may be current at the time of access, including the contents of our Privacy Statement.
The Peak Partnership may amend these terms and conditions at its discretion and without notice, by posting any amended terms and conditions on our website. The current terms and conditions will be available on our website at all times. By continuing to use this client secure portal, you accept and agree to be bound by the terms and conditions as they apply from time to time.
The Peak Partnership reserves the right to charge a fee for the use of this client secure portal, in addition to any utility costs such as internet and telephone access charges. You will be notified of the introduction of any fee by The Peak Partnership to access and use this client secure portal. That notice will be in writing to your recorded postal address, at least 30 days prior to the introduction of any such fee.
USER REGISTRATION
Only registered users who are clients of The Peak Partnership (including any of its subsidiary and related entities) may access and use the client secure portal.
The Peak Partnership may approve registration and access to Peak Online for individuals who are not clients of The Peak Partnership at its discretion.
Upon registration approval, The Peak Partnership will provide you with a personal User Name and Password, which are to be used to access Peak Online.
The Peak Partnership reserves the right to deny or restrict access the client secure portal at its own discretion and without explanation.
YOUR ACCESS RIGHTS AND OBLIGATIONS
Once you are approved as a registered user of the client secure portal, you will be permitted to access, view, use and download data, financial information, documents and files relevant to the accounting and any other financial advisory services provided to you by The Peak Partnership at any given time.
You will also be permitted to upload data, financial information, documents and files onto your personal secure portal for perusal, download and use by The Peak Partnership in its provision of accounting and any other financial advisory services to you.
You are responsible for all costs and charges associated with your accessing the client secure portal, including but not limited to internet and telephone costs and charges.
You must only access the client secure portal for legitimate and lawful purposes, and in accordance with any directions or instructions posted on our website from time to time. You agree not to manually or electronically alter any document or file provided to you by The Peak Partnership through the client secure portal for unlawful or fraudulent purposes.
You agree not to upload any documents, images or files that might be considered offensive or discriminatory.
You must keep your User Name and Password details confidential and secure against unauthorised use at all times. The Peak Partnership will not be held responsible for the distribution of and access to your confidential financial or personal information by an unauthorised third party you whom you have given your User Name and Password details.
You must notify The Peak Partnership immediately if you suspect or become aware that your User Name and Password details have been lost, stolen or misused.
You are responsible for any expenses, loss, damage, costs, demands or liabilities arising out of or in connection with the use (including any improper or unauthorised use) of your User Name and Password details, except where you have previously notified The Peak Partnership in accordance with these terms and conditions that the security of your User Name and Password details have been breached.
You fully indemnify The Peak Partnership (including its employees, officers and agents) against any expenses, loss, damage, costs, demands or liabilities arising out of or in connection with the use (including any improper or unauthorised use) of the client secure portal or your User Name and Password details.
AUTHORISATION AND RESPONSIBILITY
You authorise The Peak Partnership to act on any instructions received by it through the client secure portal, where those instructions are attributable to your User Name and Password details, except where you have previously notified The Peak Partnership in accordance with these terms and conditions that the security of your User Name and Password details has been breached.
You are responsible for any action carried out by The Peak Partnership in accordance with instructions received by it through the client secure portal, including costs incurred, where those actions are attributable to your User Name and Password details, except where you have previously notified The Peak Partnership in accordance with these terms and conditions that the security of your User Name and Password details has been breached.
WARRANTIES
By uploading data or information onto your personal secure portal, you warrant that the data or information you upload is accurate, complete and not misleading or deceptive.
By uploading data or information onto your personal secure portal, you warrant that the data or information you upload is free of any viruses, worms or any other form of corruptive code which may cause damage or disruption to the client secure portal, our website, or The Peak Partnership’s business generally.
DISCLAIMERS
The Peak Partnership provides this client secure portal through the internet, on an “as-is” basis. Your use of the client secure portal is at your own risk.
The Peak Partnership does not warrant, guarantee or make any representations that your access to the client secure portal will be uninterrupted or free of error.
The Peak Partnership does not warrant, guarantee or make any representations that data, information or files on the client secure portal will be secure from hackers, or free of viruses, worms or any other form of corruptive code.
The Peak Partnership does not accept any responsibility or liability for any expenses, loss, damage, costs, demands or liabilities howsoever caused arising out of or in connection the actions of hackers or the effects of viruses, worms or any other forms of corruptive code. The Peak Partnership does not warrant, guarantee or make any representations as to the reliability, accuracy or completeness of the data or information provided to you through the client secure portal.
The Peak Partnership does not accept any responsibility or liability arising in any way (including by reason of negligence) for errors or omissions in the data or information provided to you through the client secure portal.
The Peak Partnership may restrict, suspend, alter or terminate your access to the client secure portal at any time without cause and without notice to you.
SEVERABILITY
If any provision of these Terms and Conditions of Use is deemed unlawful, void or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining Terms and Conditions of Use.
MORE INFORMATION
For more information about The Peak Partnership’s client secure portal, please contact our office during business hours.
The Peak Partnership
17 Mt Gravatt-Capalaba Road
Upper Mt Gravatt Qld 4122
PO Box 6048
Upper Mt Gravatt Qld 4122
P: +61 7 3360 9888
F: +61 7 3422 0999
E: email@peakpartnership.com.au
W: www.peakpartnership.com.au